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  • They wanted to be paid in cash. Their reason, that in case they needed to buy parts because a check would take time to clear and credit card too. That sounded fishy to me. What company does not have enough funds to cover $75 dollars service fee ? So the guy arrives at 8 am He looks at the oven and asks me how old it is. He is the technician and should know how old and be familiar with wall ovens, he could have looked it up based on the model number. He looked like it was the first time he had ever seen a wall oven. Then he asks me for the cash before he even does anything. I told him while he is looking it over, I can go get the cash at an atm no big deal. But he said he had to see the cash before he even touches the oven.It's not like I was going to refuse to pay or anything like that. I felt like I was in a shake down. How can I know more about wall ovens than these incompetent people ?? Do not use this company. They do not inspire confidence at all.
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