I absolutely LOVE Velvet! I have been a client here for nearly 2 years and every waxing experience has been perfect. Maryna is definitely the eyebrow guru, and Taj has primarily been doing my Brazilians. Both are down to earth, easy to talk with, and wax with professionalism and expertise (like everyone else at Velvet). The rare 2 times I lifted/bruised, Taj explained that eating and drinking certain foods/drinks can alter my body's reaction and sensitivity to getting waxed, along with taking certain medications like antibiotics. I was given suggestions on how to help prepare for my next wax, along with products she recommended from the studio which helped tremendously. The staff have always been accommodating and welcoming, and I wouldn't go anywhere else for my waxing needs!!!