Absolutely love the service here. It was only three months ago that I was new to waxing anything other than my brows. I felt good about sugaring as it's all natural and doesn't seem to bother my sensitive skin. I started with a Brazilian and underarm via my Groupon recommendations. Booking an appointment is necessary as they are very popular. Nicole did my first and explained everything to me. Both sugar specialists I've had thus far have been very efficient and always throwing in some aftercare tips and instruction. Makes for a relaxed appointment knowing that they care about their clients. It took about 25 minutes for the entire process. The less you have done the quicker the treatment. Now that I am a seasoned sugar client I feel the time is shorter. I will continue to refer my friends and co workers here and will be coming back.