I am kind of a coffee addict and coming from Buffalo- we are all used to Tim hortons and the occasional Starbucks! Never heard of this place. Figured I'd give it a try! They were so unbelievably friendly my first time, and equally friendly after that! They suggested a drink for me- something caramel can't remember- delicious! They gave me a punch cArd with lots of extra punches. They looked like they loved their job! Fun music. Smiley employees. Great coffee. And they gave my dog a bone!