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  • I recently had my first experience with this auto repair shop and can tell you that they are the most honest auto repair shop I have ever done business with. I recently went to have my emissions test done and was surprised when I was told that I failed. I was not given much information as to why and was told that the area that they "plug" into to obtain the computerized info on my car was not working. I was told I could go to AutoZone to see if it was just a fuse problem and have the fuse replaced. After 1 hour of standing outside in the heat with the AutoZone rep reading through my owner's manual, I decided to just take it to the Nissan Dealer where I originally bought the car. When I got there they told me I would have to make an appointment a week out and that it would cost $150 for them to just "look at my car" to find out what was wrong. I finally decided to do a Google search on a nearby auto shop, which was how I discovered Litchfield Auto Repair. I noticed they had good reviews so I called and made an appointment. When I went to the appointment, I was greeted and waited in a comfortable waiting room while they looked at my car. Within about 10 minutes the problem was fixed and my car was ready to go. The mechanic explained to me that the plug had just been pulled out and for some reason whoever pulled it out, didn't push it back in. He not only fixed the problem but he also filled out my emissions paperwork and didn't charge me a penny! I am so grateful because he could have easily charged me and told me any number of things were wrong with my car and because I am not very knowledgeable in auto repair matters I probably would have paid whatever they asked so I could get my car fixed and pass emissions. It's really refreshing to find an auto repair shop with integrity. I will definetly use and recommend them in the future and I know that when I do, I will get professional service, fair treatment, and an honest price. Thank You Litchfield Auto! I passed my emissions test and now have 1 less thing to worry about.
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