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  • A new vietnamese place where Bad Ass Jacks used to be. Unfortunately, the same owner/operators of Bad Ass Jacks have just abandoned the franchise and gone out on their own with a new name and menu. I'll be honest, I didn't stay once I realized there were familiar faces there so I didn't try the new menu. The food was never the problem though - I enjoyed the food from the last venture but it was the customer service that chased me off and had me swearing never to eat there again. For years I ignored the poor service until the one day they crossed that line so far I was done. I notice they have completed some renovations which enclosed the kitchen and it was the daughter at the till (the nicest of the family) so perhaps they are trying to put a new foot forward with this new venture by keeping the worst of the family out of the public eye. I did check out the menu before leaving, the food is standard pho and the prices are reasonable. If I wasn't still bitter about what was likely the worst treatment I've ever received by a business owner, I probably would have given it a shot. The one star might be harsh for not eating the food, but realistically it will be my hurt feelings that will keep me out of that location and nothing else seems to fit. I fear they changed the part of the business that wasn't broken though but hopefully for them Pho Ahn is not just lipstick on a pig.
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