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  • The food here is good but overpriced given the small quantity of the food and the stinginess on the part of the staff. I order the veggie bowl every time. All I get is a thin layer of rice, a half spoon of black beans, very little sautéed veggies and some cheese and guacamole. The bowl is hardly 3/4 full. The staff refuses to fill the bowl properly even when they can clearly see that the customer is not satisfied with the lack of food. Because vegetarians like me cannot add too many other items to the bowl, I asked for a bit more guacamole once. The lady behind the counter told me to pay an extra $2.21 with a smug attitude and look. I was shocked. I tried to explain to her that I'm ordering a veggie bowl and that the guacamole was necessary to fill me up given the lack of other vegetarian options but she still refused to waive the extra $2.21 charge. I then decided not to ask for extra toppings because the staff obviously doesn't care that vegetarians should be allowed to add extra veggies and guacamole to their food without unnecessary surcharges. I will not be coming back too often now. The Chipotle chains in the U.S. are much better in terms of customer service, the prices, and the wide variety of vegetarian options.
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