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  • THE WORST Company EVER~! Cancel my phone & internet in Feb 2011, they kept billing me until July. I called twice every month telling them I have cancel and to stop taking $ from my bank account. They tell me, my canceling order is pending & frozen in their system with an error. So FIX IT. They can't fix it & spend me to every damn department to get it fix. Still not fix & it's Sept. Trying to get my refund is a joke. No one knows what's going on in my case. I tell them there should be LOTS of notes on my acct. They just keep transferring me to other departments. Or tell me to hold & get disconnected. Please wait about a month. Everything should be fix by then. Well it's SEPT and NOTHING IS FIX YET. I still didn't get my refund of $354.69 This company is ridiculous. Update: Sept 29 Call back today and still no refund. Still can't fix the problem & give me, my refund. Now they have another BS to give me. I think I heard it all from them =T UPDATE: 10/25/11 Call today 1st agent didn't know what he was talking about give me mad BS & didn't even ask for my name or acct #. Transferred me to another department. They said to wait 90 days. I told them I been waiting since FEB to now. SO she transferred me to another department. All that agent can say is that is our policy you just have to wait there isn't anything we can do about it. Are you serious this is so beyond RIDICULOUS~! Update: 11/4 still waiting for my check. =T Update finally got a check in Jan 2012, Waited almost a full year to get my refund and no interest no apology from them nothing.
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