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  • The only reason I give this place 2 stars is because they have a really good move in special for $20 any size unit for the first month. No hidden fees or anything. But I will say that their customer service is more than awful it's down right unprofessional and disgraceful. When I first got my unit the guy told me I can bring my own locks when I move my stuff in. 3 days later I show up at open 6am and I'm on a time crunch. I had to get the uhaul back by 7am and I also hired two men that stand outside of home depot to help unload. When I arrived to my surprise they had put their own locks on my unit. The office didn't open until 8 am so I called the number on my paperwork and they called someone out to help me. The guy shows up irate with me because he had to be woken up to help me. I explained that the guy from 3 days prior told me I could bring my locks when I moved in and the guy very rudely stated "well that was over a week ago what do u expect" when I told him that I'm under alot of stress and asked him to plz calm down he just said "u have no idea what a bad day is now give me your I.d so I can confirm that its ur unit" I was literally in tears which the guy could care less about. I then had to load my entire unit on my own because the guys I hired had just unloaded it by my unit since it was locked. I also have had other really unprofessional run ins with these people which are too lengthly to comment on but I wouldn't suggest this place to some one I dislike or to anyone. I will be ecstatic when I'm able to remove my things from this place. I will forever spread the word on what an awful place this is and I am currently in search of a new place that I will be happy to spend my $ at. After the first month it's over $200 anyways so If I'm going to spend it def shouldn't be with this establishment. Sorry for my long review.
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