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  • STAY AWAY!!!!! There needs to be a ZERO star rating for if any place has ever deserved it, this is the one. This is the YELP review you should absolutely follow. I am so sorry I had not seen the reviews for this place on the Trip advice website. The same problems reported in reviews since 2009 are applicable to now- November 2013. Even with management responding to issues on the Trip Advice site, it appears they just do not care. This hotel is a cross between the Bates Motel and Motel Heck. Upon arriving the first thing we noticed was a group of 20 men, who appeared to be day workers, drinking beers in the parking lot. My party consisted of four women. The woman in my car immediately blurted out "this looks like something that would be featured on Cops". They were staring at us as we drove in. Because of my concern over safety I asked my friend to stay in the car while I checked in. The other two ladies in my party parked further out in the parking lot. When I got into the office I immediately asked about the men who were drinking in the parking lot. I was told by the woman at the check in desk that they were construction workers and they did that for a few hours every night. I told her I was concerned for myself and the other ladies in my group as we felt very uncomfortable and I was fairly certain drinking in public is against the law in most municipalities. She immediately retorted "this is private property so its ok". She also said the Scottsdale police periodically patrol the parking lot. Whoopee. My friends walked in, we spoked of our concerns but were dog tired so we went ahead and checked into our three rooms. After my long road trip my first stop was the bathroom. Upon sitting down, my toilet seat slid out quite a bit from under me. Much like a toboggan. I have never had to worry about balance while on the toilet but it was a skill I had to acquire rapidly. I finished and reached for the toilet paper to find an EMPTY ROLL. With no replacement roll of toilet paper anywhere. Lovely. There was also no kleenex in the room . The bathtub faucet leaked and there was no stopping it. It was definitely water torture. We were so hungry after our long day on the road we then gathered and went out to dinner. The men were still drinking in the parking lot and they stared long and hard as we left. We realized after we got to our dinner location that the reason they were probably staring was THAT THEY HAD STOLEN MAGNETIC SIGNS off my friends truck. These are my business signs that I used when on trips. They would have no use to anyone except that they will probably peel off the letters and use the sign for something else. This was in the space of about 15 minutes. When we got back I looked a little more closely at the room. It was DIRTY. The "kitchen" sink had 10 years of soap scum on it. I was immediately greeted with a short black hair in my shower AND on top of the shower ledge a very old piece of soap. How gross. I opted to shower in my Flip Flops. The shower itself- well you could not get the lever that turns the water on for the shower nozzle to go all the way so you had half pressure shower water while the bath tub faucet ran. Because of the constant leak after it was turned off I had to sleep with the bathroom door closed. I called my friends early the next morning and asked how they felt about their room. The smell in the room was over powering. It quite literally knocked them back when they first opened the door. Their toilet was cracked. Their room was dirty. They wanted out. Last but not least- if you can live with the filth at this place - I have to say the property itself is not safe. I got up at 5:30 AM and needed to get something out of my car. Upon closing my car and clicking the door locks a man popped around the corner down the aisle. He looked at me as I was starting up the stares and started coming towards me quickly. After the first step up the stairs I RAN as I felt he might be a danger. As I got to the corridor to my room I looked down the hall to the other stair case and he had run up that one and was making his way towards me at a rapid pace. I got in my room and slammed the door. I really felt like this man was up to no good. We reported both the theft incident and the man following me to the front desk girl and quite frankly she could have cared less. We also told them about the broken items in the rooms and the maintenance man who was checking in for the morning says they can not fix things because they are not provided with replacement parts. This property is a blight on Extended Stay America and they should close it down for renovations or take their name off of it. They also should provide security.
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