About: http://data.yelp.com/Review/id/_5K7nVQBJek0C8Uj2f9UcQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I have had some challenges with Cox, but how companies handle concerns can make all of the difference. I spoke with a couple of front line agents about a concern and then eventually transferring service away from Cox. They were less than helpful. I was a 5+ year phone, Internet, and cable subscriber who left because I did not feel valued by the individuals I came in contact with. Eventually my concern landed on an employees desk named Spring with the help of Yelp. She contacted me immediately. She went well above and beyond to assist me and correct the concern I had. Even though I had already dropped phone and cable for the competition, she cared enough to get me taken care of. I had planned on moving my Internet, but will continue to be a customer because her. In a perfect world the original Representative should have recognized my frustration and retained my business. Unfortunately, not everyone is as engaged and takes the needed ownership in the customer. Spring is an example of the model employee any company would want on their team. Thank you for the efforts and you have left me with a positive lasting impression of Cox.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 105 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software