In 2015, while on vacation, my first puppy-child "Massi" was killed while in the care of a privately owned dog-boarding business (NOT Dogtopia to be very clear). I now have his two siblings "Chico" and "Maya" who are also my puppy-children. You can imagine my EXTREME anxiety trying to find a place for them to stay while we go on our upcoming June vacation (I had been recently using in-home care but we moved). I was NOT LIKING what I was finding online... I actually had them booked at a popular old town Scottsdale boutique dog hotel but wasn't feeling good about it after their "test visit" bc there was only one attendant and way too many dogs, one dog was limping, there was poop all over the floor. One room was featured as having "natural light" are you kidding me?? the sun was beating down in there! NO WAY! I left them for the required 20 minutes and went back to get them even though they were invited to stay half the day. I was freaking out thinking I'll never find a place...
***So I kept searching and found DOGTOPIA!!***
I cannot say enough, how much I appreciate Paula and the time she took with me on our tour of the facility! And that's the thing, they show you the entire building practically! Fully transparent! (Which was what a lot of reviews complained about regarding other facilities around town!) She explained how safety is their top priority as well as their "systems" for ensuring each dog is cared for individually. There's an entire TEAM on hand, each with specific responsibilities. She explained that even the cleaning products they use are not toxic to dogs (her own dog was there playing, that speaks volumes). They get to go outside for 20 mins each hour (I believe) and there are misters and covers to ensure the dogs are kept cool (my shih tzus overheat in anything over 85 degrees so that was a huge concern for me at first but she eased my worries). There's also a WEBCAM! And Chico and Maya will be able to share a "suite" together. For feeding they have specific bins & clipboards with any details regarding their diet (I plan on sending them with their own food/treats pre-portioned) and you can bring their own bed from home if you wish. I cannot say how much "peace of mind" I have now with my choice for my babies while were gone. I truly followed my gut and I'm glad I did. Thank you again Paula for your patience and positive, outgoing attitude! Dogtopia is lucky to have you! -Jennifer (Jason, Chico & Maya)