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| - Good service if you're just using it for Point A to Point B transfer, but not recommended for trips with multiple stops.
I've been using Aeroport Taxi & Limousine Service for almost two years for all airport transfers, but recently I've tried them out for trips with multiple stops and both times were a complete mess.
The first time the passengers had a very rude driver who over-charged them because there was a miscommunication about how many stops were required. He thought there were going to be more stops than there were, and he charged them for a trip to Scarborough even though they were just going to Yonge and Eglinton.
The second time the driver didn't even realize he had a second stop to make. When the first passenger informed him, he didn't bother to properly check where he needed to go next, so he waited at the wrong address for over ten minutes, then pulled a U-Turn on a busy street when he realized his mistake. The passengers ended up arriving at the airport, but with no time to spare.
I called to discuss both of these incidents with a manager, and both times I was told that the drivers denied my version of what happened.
Needless to say, after two years Aeroport Taxi has lost my company's business, but again, they provide good service if you just need them for a simple airport transfer.
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