Had a terrible experience at this muffler shop. First of all I am a 30 year old Filipino male with a 2013 camaro zl1. Wanting to get my exhaust installed bc I am too lazy and it is too hot to install myself so I go to this shop.
I walk in and the worker doesn't acknowledge me. He was sitting down with his feet up on the desktop and doesn't say anything to me until I say something to him first. I tell him I have this exhaust I want to get installed onto my car. He then stands up and asks me what type of Honda or Acura do I own. I then tell him I own a 2013 camaro.
I felt like he was racially profiling me because he said "what type of Honda or Acura?" I know I'm Asian and everything but just because I am Asian doesn't mean I drive a Honda or Acura. There's nothing wrong with those cars but I felt a lil racism with the worker.
Customer service was terrible. He sat there in the back room with his feet up not wanting to approach a customer who wanted service at that exact moment. And the racist comment about what type of car I drove because of my race, I thought was unacceptable.
Will never step foot back in that establishment. Now I know why this muffler shop has 1 review on yelp and an empty garage to boot.
I really hope this review stops people from going to this establishment due to incompetent workers with bad work ethics.