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  • The doctors in the back were awesome when bringing my fur baby in today. However the front desk at this location was disappointing. The receptionist service was horrible as if she didn't want to be there. As the gate keeper (the first person seen) I expected a pleasant attitude especially knowing I am to pay a hefty fee for service a part of the service is customer service. She was dry in her delivery, did not have a welcoming tone when handling my dog. Just not a place I want to spend my money at least not this facility. Sadly my next visit I will have to drive to a different Banfield because of the lack of care given from the desk clerk this morning.
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