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  • Background: I've worked for Domino's for nearly 3.5 years as a bonus-winning, five-star delivery driver who is fully cross-trained in every element of driving and working inside as a customer service representative. I say this not to brag (because honestly, who brags about delivering pizza?) but to establish myself as someone who knows how things are supposed to be done. I recently found myself in Willoughby Hills and wanted something familiar, so I went to the local Domino's. Service was average, specials were sparse - there were only two and one of them was online-only - the store was filthy, and there was a fee for using a credit card on orders less than $10. After arriving home, I found that one of my pizzas was made incorrectly. Upon calling the store to sort this out, they insisted that it was completely correct - mind you, I know how it is supposed to be - and proceeded to argue with me about it while refusing to compensate me even the slightest for their mistake. Avoid. There are much better pizza places in town, both local and chains.
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