Usually a slightly longer wait at this location than at most others, but I typically don't mind. Parking is also difficult, but that's not the staff's fault. What really put me over the edge today is horrible service I received from the Barista (Jon). I asked him for light ice and he didn't do it. I asked him to fix it and he poured part of the drink out and slammed it on the counter. He didn't say a word to me, or even make eye contact. He's been rude in the past, but he seems to be getting worse. I won't be returning to this location.