The inside of the salon is very nice and friendly but that's where my positive review stops. While waiting I was given a tour of the salon which I thought was a bit odd. It amounted to a sales pitch for their various services. My stylist greeted me and immediately complemented me on my necklace. Her assistant immediately complemented me on my boring skirt. When I paid for my mediocre cut the girl complemented me on my ring. I'm not against receiving a genuine complement but this was obviously forced and must have come from a How to Win Clients manual. During my cut I was repeatedly told about their menu of services and products. Before the cut I showed several pictures of what I wanted. The end result is nothing like the pictures and is very dull and plain. I could have saved myself $45 and gone to Super Cuts. I would have requested a touch up but I was already there for over an hour and needed to get home. Before the cut was finished I was asked by the stylist's assistant when I wanted to schedule my next appointment. I know that I could go back for a re-cut but my faith in their ability is shot and for $55 I expect it to be good the first time.