This shop had been recommended to me by a family member. I didn't call for an appointment and put off what I needed for several weeks. When I did call Martin's I was in a panic and needed unexpected urgent help with my son's truck. They were beyond helpful, responsive, identified the problem, and had the truck on the round again in no time. I became an instant fan. A few days later I took my car in. Their inspection identified the source of my concern and also identified other safety issues. Glenn helped me sort out what needed to be done now and what could wait until my budget was ready to comply. I can't say enough positive things about this shop. They are all professional, personable, friendly, responsive, honest, and fair. I will be back!!!!!