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| - First off this place advertises as a BBQ restaurant- but we smelled no BBQ smoke or grilling of any sort inside or outside when we arrived. The place was empty on a weeknight at 6:30pm, which is unusual for the dinner hour. We were the ONLY table. Waitress was nice but very condescending and critical to us. I think she was trying to be funny & witty but her comments were rude. Big mistake to criticize & make BAD jokes to the only paying customers you have. We were a table of 4, our meals were served at different times, some being warm some being cold. One person in our party didn't get his food (the special of the day) until the rest of us were almost done eating. The ribs were tough, the brisket was ok, a little over cooked, collard greens were mushy, beans tasted like Bushes out the can, but hey the French fries were hot and good! I found it to be a little pricy $18-$25 per meal. I was REALLY rooting for this place to be a success, because we need more spots like this on the west side. The customer service aspect of a business is what will bring RETURN customers, which is when you make money, otherwise people will be one and done, and that's why businesses fail.
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