This is really not good. This franchise is usually very good all the time. The turn over lately has me kind of upset the people that show great customer service are no longer there. Aside from the manager and other lady there and maybe one cook and morning people, everyone is new and learning.
But after hours Saturday's and weekends is downright scary. Especially on Christmas Eve when we stopped in to the drive they just for 2 drinks and maybe some fries(were our thoughts)
Our answer after the pleasant recorded message was simply (what my wife referred to as ) extremely rude and to quote "we're closed" this was at 9:20pm. Rode around a person sleeping against the wall by the front door in the chair and the person who answered hiding after what they just said.
Last time this happened the night crew went bye bye.
As I next call the corporate number hopefully a restructure will happen on the weekend nights.