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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-11-17 00:00:00 (xsd:dateTime)
itemReviewed	Kidiatric Dental & Orthodontics
http://www.openvoc.eu/poi#funnyReviews	7 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	Avoid avoid. I have been taking my kid here since they opened. I manage a large doctors office myself and I expect to be called with a reminder call about my appts. I asked for a Saturday appt. for my child, and was told they were over a month out on having one available. I said ok, put me down. I was given a date and time on a Saturday several weeks out. I asked Rebecca the receptionist to please call me to remind me about the appt, since it was so far away. She stated she would. Well that Saturday came and went, and I forgot all about the appt. I called back about a week later and asked Rebecca why she had never called me. She said they only do reminder calls for mon-friday appts. but not Saturday appts. What the??????? Who does that. I asked to re-schedule right away as I had already waited 1.5 months. She told me the next available Saturday would be another 1.5 months away. I said, I had already waited 1.5 months and could not wait a total of 3 months to get my child seen. She said she would ask the doctor to make an exception to get me in sooner, since I had already waited so long for the first appt. and was never given the standard confirmation call. He said no. He said that I would still have to wait an additional 1.5 months. Very snotty, unprofessional. Who does that. Customer service is what keeps businesses in business and this business apparently thinks that this is not an important element in their practice. It should be the NUMBER 1 element in their practice. I have asked for, and still not received, my child's dental records as we will now be going to Cooper Family Dentistry in Gilbert, where I called up and was offered an appt. the following Saturday for both me and my child. Now THAT'S customer care and doing what's right. Sorry kidiatric dental you just lost a long time patient over stupid office policies and ineptness from both you and your staff. Don't go here. They don't give two cr%ps about you or your family.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Penny

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