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  • Me and my cousin went here for lunch today and when we were ordering the waitress (short, thin with short black hair blue shirt) seemed annoyed at our order but was still acting friendly. we order 2 omelettes as well as one omelette to go we also ordered a side of bisquits and gravy to share as i have had them before and they were amazing. I tasted the bisquit and gravy and it had a strong menthol flavor so i had my cousin taste it also we both agreed that there was something wrong with them so decided we didn't want it. We told the waitress what was wrong at that we didn't want it and she asked if we wanted something else while looking annoyed. We said no and that we just didn't want it. When we were about to go pay we saw the waitress up talking to the cashier, thinking she was telling her not to charge us for a order of bisquits and gravy we didnt want. we went up to the front and gave the cashier our check and asked her if we could get the bisquits and gravy taken off. She replied that our waitress said we had eaten half of them. We were appalled considering it had been a large order and 2 small bites had barely made a dent. We said you should go look at it and see then you will know how much we ate. The lady smirked and replied i don't know where they are now i said well i didn' eat it...she took it off all the while acting as if we were liars. What happened to customer service or the customer is always right? I guess people just go there for the food and not the bad service.. I know last time i was blown away by the service and the food but it's been a while and standards must have dropped. I am a General Manager of a fast food chain and i would never employ people who acted this way. Anyways we were here today Sunday the 10th at 120-220 pm. Normally i would give a large tip but because of that i didn't give her one.
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