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  • A couple of weeks back, maybe 2 or 3, I ordered some sandwiches from this location on my sandwich I ordered avacado spread which cost me 75 cents extra. When my sandwiches were delivered low and behold there was no spread on my sandwich. I called the manager whose name was Devlin and told him what had happened. He apologized, asked if I wanted him to send another sandwich out, it was already around 8pm so I told him no I was just going to eat it and he said he would put a note in my order so the next time I ordered I wouldn't have to pay for the spread which was fine, I just didn't want to pay for something I didn't get. I called in today to order another sandwich and explained to the girl Lizz who took my order the situation and she assured me it would be no problem she would tell her manager and they would take care of it. Well, I hour my sandwich with no spread so I called back and spoke to the manager Kelsey who told me there were no notes in my order and obviously Devlin did not do his job and there was nothing she could do to right their mistake. It's 75 cents mind you, 75 measly cents. I've since filed a report to corporate and asked Kelsey to come get her $10 sandwich. What a joke. Tidbit, jersey Mikes is way better and across the street. Customer service people look it up. I wasn't asking for something for nothing, I just wanted what I paid for.
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