I was about to have surgery, but they called me 2 weeks before my op day and saying they don't carry the network I have..... so the lady at front Maria said they will refund my $40 FMLA fee.... and that was 3 month ago.......... and I haven't received my refund yet til today I don't understand why took them so long to refund the $$ ?? And I've been calling and even stopped at the office, still nothing ........