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| - Do whatever you can to avoid renting from this company! Take the reviews you see here to heart. They make an insane amount of administrative mistakes, then act like you are asking the world of them to fix any issue that they caused. As soon as you submit your notice to vacate instead of renewing with them, expect to be treated rudely and with no consideration of your time or money.
They mistakenly accepted our $1400 deposit for a house they already rented to someone else, then proceeded to take weeks to get that money back to us. They asked us to pick a specific date and time for a move out inspection, didn't show up, re-scheduled, didn't show up to the second one, then flat out lied to one tenant and claimed the other tenant agreed to just leave the keys at the house so they could get to it whenever they had time. I emailed about the above situation since I was upset about missing work twice in one week, never received a response. Then they mailed my security deposit in a check to the house I used to rent, the one I was receiving my deposit back for and no longer live in.... seriously?!
The solution I was offered was to wait until the check gets mailed to the house, sent back to the post office, sent back to Progress, then they will re-send to the correct address. Another mistake made by them which they are in no hurry to correct. Can you imagine if I sent my rent check across the country instead of to them then tried to tell them it'll eventually get corrected and they'd have it in a few weeks? Yeah right. Do not give this company your business if you have any other options.
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