I've been to the location in NY quite a few times and had better experiences. After we ordered it took quite some time to get our food. Our appetizer came out after our ramen dishes...which was a little bummer since we were starving and hoped to get the app in and eat right away. Our wait for our food seemed especially long given we got everything almost all together.
The ramen was good but I've had better of this stuff...my friend had the extremely spicy ramen that they said was so spicy it came with soy milk on side and I tried it and wouldn't call it extreme by any means. I was expecting it to be pretty wild but it wasn't so bad. I mean don't get me wrong it's definitely spicy but nothing that you need milk with.
My chilled spicy ramen was good, but I wouldn't call it chilled. It was essentially room temp ramen. I was hoping it would be chilled...I had it that was once before and liked it a lot since the coolness balanced out spice. But frankly this wasn't spicy enough anyway that the temp wasn't a huge need. Just would have been more a preference in this case. Some of the pork in my ramen had a little bit of an odd taste...I kind of think it has a chemically taste...not sure if cooking surface had something on it...the rest of the noodles and sauce were really good.
Roasted rice cakes and the lamb buns were the stars of the meal. I don't know that I'd be back here in Toronto...I'll stick to my NYC location.