I was really not happy with this place at all. If you're a first timer, I would suggest going somewhere else. I tried calling twice and no one answered both times. I came in for my first spray tan ever before my birthday trip. Which I politely told the front desk person I needed a little training. She took me to this room, which had horribly sticky floors, told me to position my hands a certain way & that I needed to put lotion on my palms and walked out. I had no idea which way to start because the foot markings say "place your back heel here" on both sides. The girl said "the machine will tell you what to do" but it gives you like 3 seconds to act or it's too late. It shot spray tanner in my face so hard in the beginning I choked on it. Just a horrible experience all around. My legs & body look good but my arms & hands are so discolored. I really feel like an employee should help someone know what to expect, especially if it's their very first time. Just glad I have a few days to shower this off before I leave.