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  • I was excited that there was a black bear er on this side of town. To my surprise, I was bummed having experienced what I did at this place. We were sat immediately and given menus. We all knew what we wanted to order, so when our server came to take our drink order she turned and was going to walk away until we raised our voice that we were ready. She took our order and left. They gave us a children's menu with nothing to write with. Our drinks were incorrect. When we called upon someone to fix these things no one came back. I had to walk to the front where there was 4 girls there speaking to each other, and was handed a non working pen for my kid. The server came back completely unaware that our drinks were incorrect, she fixed them. Our food came out, looked great. That's the best part of this is how well the food LOOKED. The waffle was a HUNK of dough internally. The pancakes were so thick they weren't cooked all the way, so they smushed together when you tried to cut them. The hash-browns were crispy on the outside, but once again mushy on the inside. Yes the serving sizes are over the top, but that doesn't equate quality food. Overall, the service and food was not what I've experienced from black bear before. Sincerely disappointed.
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