Dr. Palmer was awesome and very thorough with my son and I. His assistant who did the pre-check was awesome too. I wasn't going to look at their frames at first, but once I realized the size of their selection I changed my mind and picked out the frames I liked. My son wanted the exact same frames he already has but we didn't get them here and they didn't have them. However, Stefanie, the fill in glasses person (not sure what the job title is) was very accommodating and offered to look them up and found them. So we were able to order them for him with his new RX. I highly recommend this place, I was pleasantly surprised!