I cannot express how amazing Mary and Blake were. My AC was dripping water in my sons room at 2am. Arizona heat and my sons first day of kindergarten, it could have not been worse time. When is a good time in Arizona? I called Mary after taking my son to his first day of school. I was in tears. Mary was sympathetic to me sounding crazy, getting no sleep and taking my son to his first day of kindergarten. All you moms know what I am talking about. Blake got to my home he did not look at me funny with my blood shot eyes. Blake went beyond my service request and made sure I understood what happened and how to be proactive in the future. I was lucky this was the company my home warranty appointed me. I work in customer service. I will tell everyone I know and come in contact with, how amazing I was treated by SureTemp. Thank you Mary and Blake for helping me in such a stressful moment. I have Mary's number in my favorites to give out at any needed moment. THANK YOU!!