In a world where printing and copying has become self-service this location still has A plus service. I went in because I was on my way to a presentation and realized I had left my materials at home. Luckily I had them on a usb drive so I high tailed it to a local "Kinkos." They have awesome little self-service machines for just that situation. You place your credit card in, followed by your USB drive, and then select the file and if you'd like it in color or black and white and done it sends it to a printer. That's how it's supposed to work, but after looking at all the trays and not finding my print out I got the attention of a lady working there and she verified it had charged my card and that it didn't print she gave me a refund and then asked for my usb drive and printed it for me. It was a very small order but I must say the customer service had exceeded my expectations. I would recommend this location to anyone for printing.
As for shipping I didn't have the pleasure of trying that out on this visit. But I'm sure the customer service level is similar.