I called Christmas Eve to place a holiday gift order and she was able to to make it happen. She happily took my order and was able to deliver the same evening. I unknowingly provided the wrong address and Laura was gratefully persistent she made the connection and delivered to my friend's new address (they moved just a few weeks prior). The recipients were more than pleased with the arrangement. Overall, the customer service was great and I will definitely order from her again! Thank you.