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http://www.openvoc.eu/poi#funnyReviews
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  • Sadly we had an awful experience here with the exception of checkout. We live in the apartment complex next door and our air conditioner broke in the middle of the night. Emergency maintenance told us to check in to this hotel and the apartment company reimburses for issues like these. It started with a phone call to the hotel to see if they had vacancy. The woman who answered literally did not respond for at least a minute to which my boyfriend said "hello?" Thinking he had lost connection. She responded with total attitude "yeah I'm here". She said they had vacancy but was all over the place with pricing. So off we went.... When we went into the lobby literally 5 minutes later, she (Caroline) pretended like she had no idea what we were talking about when we said we just called. This was clearly the same person. Check in was painful, with her being the most unfriendly front desk attendant I had ever come in contact with. I will admit it was 3 in the morning, but hey we didn't want to be there either! The hotel room itself was clean and comfortable and most importantly cool! We were woken up at 10 am by housekeeping, but it was our fault for not putting the do not disturb sign outside. Check out redeemed this hotel for us with a very friendly front desk attendant, whose name I forgot. She apologized for the inconvenient experience we had at check in. She also said the $139 we were quoted was incorrect and said the room should have been $99 and offered us the AAA discount (I had it anyways but nice of her to offer) took it down to $89. She did mention the system went down last night which is why the pricing might be off, however it didn't excuse the unpleasant manner of Caroline. Would we stay here agin? Possibly for out of town guests visiting as it's close and affordable.
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