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| - The food here is good, but service wise they suck! ! ! I recall my first time in on a busy night, so I brushed off the waiting for a table and waiting on the waitress to make her rounds, but when it was on a slow day in the middle of the week, was a shocker, so once more I brushed off the fact of possibly they are training, so I kept giving the benefit of the doubt, but when I recently tried making a reservation for me and my wife was WOW!!!!
The service needs a huge revamp and better quality! When I called I requested 6:00 pm, the girl on the phone said please hold, I held for 10 minutes, she then comes back on the phone and says "Thank you for calling Claim Jumpers, how may I help you", so I am guessing it's a new girl on the phone when I find out later it's the same one, then as she was making the reservation she kept talking to someone in the back not acknowledging me at all on the phone, then she disconnects the call, so again giving the benefit of the doubt of maybe it was my cell, I try calling back and guess what no answer I tried from 12:30 pm to 2:00 pm and no answer, so I decided to take my business else where.
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