I used to buy retro games here and it was good store, but recently they posted on facebook that they were selling Xbox One for $600 . I asked them why they were selling it more expensive since Microsoft Store has it still for the regular price of $499.99?.The owner responded since MOST stores are sold out and they paid retail plus tax, thats why they raised it and because its WAY cheaper than on Craigslist.
I gave them my two cents and told them this was shady trying to take advantage of people during Christmas time when they know its a sought after product and that they just lost my business forever.
They Responded by saying Im entitled to shop elsewhere If I want and repeated their "Reason" for raising the price , Also that I shouldnt Insult or bad mouth their business and any further comment with negativity towards them will be deleted.
I advised them that I never insulted or bad mouthed their store but if the shoe fits then.... Also that I know they will eventually delete the post/ comments so they dont look like a bad store and told them I would un follow them through my Facebook, but to remember that Word of mouth goes a long way. If Mircrosoft Store still has it for retail price, then who gives them the right to raise price and take advantage of the supply/demand of consumers.Their Justification? Because its cheaper than Craigslist....
They Finally resorted to telling me They refuse to keep wastiing their breath on somebody who doesnt even have a grasp on the English language(Obvious Racist Remark because of my name and because Im Mexican). That was a low blow in my book.
When I tried to reply, they already banned me.
What ever happened to treating the customer with respect and the customer is always right? I dont understand why they have to raise the price on a new system when both PS4 and Xbox One are readily available everywhere, thats greed for you or should i say "Business"?