Just lost my business.
I have shopped at Baker Nursery for 7 years. Most of the time the staff is helpful but on occasion they can be curt.
Last week I purchased 3 "Raspberry Fuzzy" plants. I have 7 already growing in my yard and have had them for several years. I wanted a few more so I purchased them at Baker Nursery. 5 days later they are dead. I didn't even have the chance to get them planted. These are very drought resistant plants. I watered them while still in the pots, but not everyday as this would kill them.
Today I returned them to Baker Nursery. One woman looked at them and said I killed them and walked away. I stood there rather dumbfounded for a few minutes thinking about what I would do. I decided to go inside the store and tell them what happened but also that they had lost my business. So I did. I received essentially the same response from Bonnie, one of the owners. All she could say was, "well."
I have been gardening for over 50 years and I am familiar with this plant.
This is an incredibly poor business practice over $15 worth of plants, but clearly after talking to two individuals this is their manner company policy for treating customers.
Again, Baker Nursery, you have lost my business.