As far as hospitals go, who really likes them. My mom came into the ER here and was seen immediately. The staff was really friendly and kept us informed of what was going on. Yes, the wait for a room was long, but I think that's pretty much the standard in ER's.
The rooms themselves aren't fantastic, but this isn't a Ritz Carlton. All of the nurses and staff here were really friendly and did a great job in taking care of my mom. It's an older hospital that needs some renovations, but overall it was a decent experience. Having worked in hospitals as an EMT, I know when hospitals are really crappy, and this one is a decent hospital. I know this place has crappy reviews, but everyone's experience and situation will be different. I'm happy to say that our experience was a good one.