AKWARD. Really disappointed by the service. We were ignored, skipped, helped, ignored, skipped, and then the people before us were about to be rung up and we had to interupt them to remind them they were ignoring us again because we'd be sitting at cash for 5 minutes while they worked to help their friends. There was one guest ahead of us and one behind, and all of this took 1/2 hour. WHAT?? We weren't acknowledged when we entered the store but the people after us were- all three employees were catching up with them because they were obviously friends. It was REALLY bad. . . so embarrassing. The cookie sandwich was great but our guest experience was really a bummer.