I have just moved in and I have to compliment the management team. From my application process, to my move-in and lease term explanation, up to the reporting of seeing roaches in my unit, the management team have responded quickly. They take pest control problems seriously, and it is my responsibility as a tenant to report it immediately so it can be solved right away. Yes, the apartment buildings are old and definitely need a lot of maintenance...but my experience so far have been positive because of the excellent customer service of the Pinnacle staff. Special mention to Emma, my leasing consultant, who worked extra hours in expediting my application and was very explicit in explaining my lease terms. Thanks also to Dalva and Arlene who were willing to take the documents I was dropping off despite being on their lunch break. To the maintenance crew who worked on my unit (I did not get their names), thanks for the quick action! The staff's positive attitude, professionalism and warm reception makes my stay at Wyandotte a memorable one. Thanks to all of you. Keep up the good job.