After 2 days of random traveling through rural PA and northern MA I was so happy to finally arrive at my beautiful room at the William Penn. The bed was so, so comfortable compared to the Hilton I'd stayed in previous nights and I almost didn't want to go out for dinner because of it.
But this old, charming hotel has two great restaurants downstairs and a Starbucks in the lobby. If it hadn't been for the $27/night parking I'd have been 5-star reviewing right now.
My only complaint was that housekeeping left my dirty, wet towels on my office chair so when I got back to the room the second night ready to finish the day's work I couldn't sit there. I was pretty surprised by the lack of desire by the staff to make this right, but I'm not bitchy or hard to please so instead I just deduct one star from my review.
Overall a great place to stay. Customer service just needs a little work, but since I usually stay at Hiltons I'm used to above and beyond.