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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-03-01 00:00:00 (xsd:dateTime)
itemReviewed	Signatures In Hair
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	7 (xsd:int)
rev:text	(This review is for nail services, NOT hair) I hate giving horrible reviews because I don't like to vent I like to provide useful info so that the next person can avoid a problem but I still feel bad because the person or business suffers... However... this review is a MUST because I feel not only ripped off but offended and disturbed. It's going to be a long review so for those of you that just want a thumbs up or down on this place and more specifically Badoura (my nail technician) RUN... My experience was HORRIFIC! I found a Groupon for a basic mani-pedi with Badoura at Signatures In Hair. I purchased and called her for an appointment for my mom and myself. We set the appointment for 3:30 and mine at 4:00. I wanted to upgrade the mani to gel so she tells me total for each of us will be $35 including the gel polish and white tips which I though was reasonable. When we get to the salon the place was okay and we weren't greeted but didn't really care either. It's 3:45 and finally our nail tech Badoura comes out and greets us. She takes my mom to her station and begins to soak her feet. I'm sitting at the front of the salon reading a magazine and another lady shows up asking for Badoura and claims to have an appointment at 3:30 as well. Badoura gets called to the front and tells the lady she is mistaken and that she doesn't have an appointment, after arguing with the lady for some time she realizes that she double booked but tells the lady that my mom and I came at the wrong time and blames the entire thing on us. She tells the lady that "these customers" showed up early and she was sorry. I'm now wondering if I am the crazy one but clearly remember her saying 3:30 and 4:00 so I tell her I could come back another time but my mom can't. The lady ended up re-scheduling so once my mom was finished I went to soak my feet. As I'm soaking my feet, my mom is beside me getting her mani and Carol (one of the hair dressers) comes by and starts having a conversation with Badoura about the incident with the booking and how the lady was rude. I'm trying to relax and read my magazine when I continue hearing the conversation and I could not believe how unprofessional and uncalled for it was. Carol says to Badoura "you need to stop getting these people in here with these Groupon deals because you work your butt off and only get $10 a piece" she continues for about 5 minutes going on and on about how customers who get these Groupon deals are basically cheap (Carol was present during the entire triple booking argument so she knew my mom and I were part of her Groupon customers) At this point I am ready to get up and leave but choose not to because I don't want to ruin my mom's relax time. So it's finally my turn and she apologizes for the booking incident which is not what is bugging me but I tell her it's ok and that it happens. She begins up-selling which is expected and I politely refuse and her attitude changes. She begins telling me how these Groupon deals are killing her and how little money she gets and asks me if there is any way I can cancel the Groupon and just pay her directly. I tell her I have already bought it and I don't want to go through the entire refund process. My pedicure is done in about 15 minutes. I got no massage, she did scrub my feet well, but the white tips look horrible. She rushed through the entire pedicure like you would not believe. Now for the mani - I sit at the table expecting to soak my nails and I am surprised when she starts cutting my cuticles and pushing back so hard that I have to pull away. I have NEVER had a manicure without soaking my nails/fingers first! She pulls out the gel polish and starts painting the white tips. At some point I though she was going to fix the lines since they look crooked and jagged because she didn't sweep through them with the brush and acetone to correct them like is usually done. I am just flabbergasted at the lack of professionalism and pride in her work so I ask her for the total and she tells me $65 and that she gave me a discount on the service. I though the $65 included the Groupon but she tells me this is independent of the Groupon! I paid $105 for nails that look as if my 4 year old painted since the gel spilled and cured on the sides and top of my fingers as well. What kind of place is this??!! I am going to try to get a refund on my Groupon because this is ridiculous. OH! and when I got home in noticed my mom's nails and they look even worse than mine!! I have to say that this is THE worst experience I have ever had while getting my nails done. I feel bad that she isn't getting paid enough for her work like she claims but she was the one that put the Groupon there in the first place! There is no way I will EVER go back there not even for a free re-do. I am completely disgusted with the way I was treated and with the amount of money I spent on 2 basic mani-pedis.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Neftali

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