Even though they were under renovations, they seemed to have been under staffed. The room had roaches. Called the front desk to see what channel was HBO and the front desk clerk told us that they didn't have it instead of just admitting that she didn't know. When our key wouldn't work, there was only one person available to let us in our room and he was very unprofessional. When he was asked to let us in our room, he said "No, I'm not on the clock anymore". Then proceeded to walk to the door until he realized we were standing there. Then he decided to help us. I'm sure we won't ever stay here again. I'm only giving 1 star because I have to.