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  • Never again. Customer service is nonexistent. We were awoken before 6 am by the golf course loudspeaker. We complained and were finally moved further away from the loudspeaker. No assistance with luggage at all. Finally found a cart to take our luggage to our room. I asked for a couple of waters at the front desk as I was checking out. They were sitting in plain sight behind the counter. The clerk went to the back room and came back to say we couldn't have water because we were checking out. We were not offered water when checking in. Whoever is managing the training needs to be replaced. Even though the rooms are okay the service is so bad we won't be back.
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