So I just had my eyebrows in for their yearly, and once again I cannot be more pleased. Denise offered a great deal and sent a reminder for my yearly touch up if I wanted to get them done. They weren't faded, but I wanted a little different shape, it is a girls prerogative. Denise suggested a different shade since I had let my hair go platinum aka gray, and I couldn't be happier. I sent a friend of mine to Denise and hers turned out great!! Thank you Denise, I will continue to recommend you to all my friends!