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| - Such an unfortunate experience, as I adore Brazilian steakhouses. Came here on Mother's Day, celebrating not only Mother's Day, but also a birthday. It was noted on the chit, as the hostess asked about the celebration prior to seating. After that, it was never mentioned again. Seemed odd to inquire about such things if nothing is going to be done. That was a very minor thing in the grand scheme of our visit here.
Seating was a little delayed with no obvious reason, as the restaurant was almost completely empty and we had a reservation. Once seated, service was slow and painful. She was polite while at the table, but that was rare. She informed us upon arrival that the kitchen was already a little backed up, so the sides would be taking a moment. Ok, no worries, things happen right? Well, we didn't receive the mashed potatoes until 45 minutes after seating, we were constantly asking for bread, & the bananas were never refreshed after the initial serving 30 minutes after seating. The meat was far and few between and most of our time here was spent with no food on our plates, with gaps of 15/20 minutes without seeing a single item. We finally flagged down our server and requested meats, but those never arrived, after waiting an additional 15 minutes. We then asked for our check and chalked it up to a loss. I've never left a Brazilian steakhouse hungry before, but we all definitely did that night.
Not sure if they were just having an off night, but I wouldn't waste my money on another visit here when I can easily go to Texas de Brazil, or any other Brazilian steakhouse for that matter, and get better quality EVERYTHING.
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