Got burned on this one. We thought Joe was a hard-working small business man, but he is a flake who was happy to take several thousand dollars and then just disappear after doing a so-so, somewhat unfinished job. I wouldn't say he 'stole', but I do think he gave us a less-than-new product and definitely didn't live up to his promises. We gave him the benefit of the doubt several times, and trusted him but shouldn't have.