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  • I usually rent from another location which has never done me wrong but i figured since this was closest to my home i would try it out. Let's get this straight this is a business that is run out of an electrical closet LITERALLY. The space is so small as it is and it was awkward when the two guys were helping me and another customer at the same time from the same desk all while we all were close enough to bump elbows. I booked my rental through Costco travel for the best price only to find out they charged me about 40 dollars more than the agreement stated. They made sure to stamp their own addendum to the agreement and make sure you initial it. It says of you bring the car back "excessively dirty" you could pay up to 250 bucks ! When i got into the car it was half assedly "cleaned" with honey or syrup left on the driver door and windshield and the trim wiped down with what must have been a used ass rag. Aside from a little sand on the carpets from the beach this car was waaay cleaner when i dropped it off after my vacation. I assume what i initialed on the agreement to them means that if i make them actually have to run a vacuum in the car before the next customer = 40 bucks. I'm never renting from this location again and i advise everyone to steer clear and find a Budget location with better customer service. You deserve better than what you might get here.
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