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  • I want to rate them with no star. I knew when we walked in and saw no one there that we should probably leave. The "server later identified as the manager" was had such a nasty stretch marked covered muffin top hanging out of her TUBE TOP that I lost my appetite before we even got started. My family decided to order hoping that we'd discover a new hole in the wall place with excellent food. That didn't happen. Inside the men's restroom was a chalk board with racial slurs around a large drawn penis. I was served ice tea that was days old. My husbands Philly Steak and Cheese sandwich looked like gas station food. The bun was an XL while the actual meat portion was a Medium. The brisket my daughter ordered (she said) was rubbery, so I reached across the table to sample some and asked her to cut the piece I reached for. While she held it down with her fork it stretched and then tore on my fork splashing bbq sauce across my face. I understood her "rubbery" description and didn't need to eat any. My frozen burger patty was covered in yellow lettuce and so I refused to eat it. My husband went to go get a manager to find out if any of our compliants could be addressed and the waitress who had just ridiculed my family in the kitchen said she was the manager. She spoke to my husband, a disabled veteran of the United States of America as if he was a criminal threatening to call the police if we didn't pay for the food. We didn't ask for the bill to go away we asked her to take off the frozen burger, asked for another drink besides the old tea and we actually requested to add more meat to my husbands sandwich and to add additional topping to my daughter's salad. She was very stuck on the idea that we for some reason would just accept the food as served because she mentioned that she would charge us for extra meat amd salad toppings. I think to get my food served the way I like I could scrape up $2.25!! We waited a while for her to resolve that small issue but decided that we just want to go somewhere else. ANYWHERE else. We asked for our bill so that we could leave and asked that the untouched food be removed from the bill. But not before checking in with bar patrons to get their opinion about whether or not we were entitled to any help under the circumstances. After she walked away from talking down to me she made a few phone calls and came back to tell my husband that she would ONLY take off my food. She said we ordered, food was served and that if we were umhappy to not come back. Ok, no problem on that lady, but that isn't how you treat your customers and when I mentioned that the "N" word in the bathroom was not a good look for the venue she said:"What do you want me to do? Did I write it?" There were a few more words exchamged but my husband decided that he'd just pay and then call Action News.
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