We have been going here for a few years in fact use to be one of our favorite restaurants. The last couple times we have been our service has not only been horrible and slow but extremely rude! We waited forever for our food mine was cold and fries were burnt. So burnt when I went to ask for new ones she said ohhhhh those are burnt I will get you new.....they came when everyone was done eating and ready to go. We asked for check 30 minutes later we were still waiting. I then ask for manager who told me the kitchen was busy...sorry! Really? So next time should I call to make sure the kitchen isn't to busy? I mean should I be ok with bad food and bad service because the kitchen was busy??? Oh and I have been when this restaurant is packed busy and tonight wasn't one of them. Very disappointed in whole experience.